Are you deciding if you should get co-managed IT services for your business? Maybe you’re considering it and want to make sure you pick the right one.
You might feel pressured to choose a provider since it could affect your company’s growth. The thing is, how can you tell you’re on the path you want?
To guide you, here are five questions you should ask your prospects before you hire them!
1. Do They Prioritize Security?
Being in an online space means you’re vulnerable to online threats, even if you have a layer of protection. So, you want to be sure your prospect can keep your data more secure.
Partnering with a provider with excellent cybersecurity practices puts you at ease with your data. Moreover, it’s one way to strengthen your barrier and push threats back much further.
When asking about their security solutions, you want to note a few other things include backups, range, and complexity.
2. What Services Do They Offer?
Every co-managed IT company will have a different set of service structures available. At the same time, your needs vary according to your business.
Before you choose a company, clarify the range of their services and see if they offer everything your business demands. You can look for one provider with all the necessary features for convenience. But if you have trouble doing so, don’t hesitate to consider other managed IT services available.
3. What’s Their Specialty?
Some IT companies focus on a specific service or specialize in that aspect. For example, they could provide you with cybersecurity and management but perform best with recovery solutions.
When you consider a company, you can prioritize IT services with high expertise in the aspect you need the most. This way, you know you’re getting quality assistance for the biggest flaw of your business.
4. Do They Provide Prompt Support?
You may want to know whether the company you choose quickly responds to concerns and queries before hiring them. Network issues could affect how your business operates, so how promptly they provide support is crucial.
At the same time, you should also check their support availability. There’s no telling when an issue could come up. It’s best to pick a provider that will be there to assist you, regardless of the urgency of each case.
5. What Are the Limits or Coverage?
It’s good to clarify the limits or coverage of IT services early on to avoid complications later. It includes whether you get access to peripherals, multi-vendor support, installations, and more.
Knowing this allows you to prepare for anything your provider lacks. Additionally, it helps you see if you’re getting a good value for the price.
Hire a Co-Managed IT Company Today
Choosing the right co-managed IT services can have a tangible impact on the success of your business. By asking the right questions and doing your research, you can hire a company that will make the most of your IT needs.
So what are you waiting for? Contact an experienced co-managed IT provider to discuss your specific needs today!
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